Refund policy

All Sales Are Final

All sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

Please review your order carefully before completing your purchase, including product selection, shipping information, and billing details.

Damages and Issues
Please inspect your order upon arrival and contact us immediately at info@montaluce.com if your item is defective, damaged, or if you received the wrong item. We will review the issue and work to make it right when appropriate.

Non-Returnable Items
We do not accept returns or exchanges on any items, including but not limited to perishable goods, custom products, personalized items, sale items, and gift cards.

Refunds
Refunds are not issued for any purchases except in cases where an item arrives damaged, defective, or incorrect, and the issue is approved after review. If approved, any refund will be issued to the original payment method.

If you have any questions about your order, please contact us at info@montaluce.com